Page 241 - ENT IMPLANTS CATALOGUE IMPLANTS ORL

Cleaning of instruments Return goods policy:

The efficiency and durability of our instruments largely √ No return will be accepted without
depend on 2 major factors : authorization
√ Returned items should be :
- CARE & HANDLING
in perfect condition,

A few simple rules and procedures, followed religiously never have been used and,
each and every time an instrument is used, can boxes should be complete.
reduce the costs of repair or replacement. √ All returns must be sent prepaid to

INSTRUMENTARIUM.
It is therefore important that our instruments are
always : √ Returns will be subject to an automatic
restocking charge :
√ Used only for the purpose for which they are 0 - 30 DAYS : 15 %
designed 31 - 60 DAYS : 20 %
√ Handled gently (never, drop or misuse them). NO RETURNS WILL BE ACCEPTED AFTER 60 DAYS
√ Checked continuously for damage :
1. Upon receipt,
2. After use, goods not to be returned for credit or exchange :
3. Before being put into service. √ Sterile and/or disposable products,
√ Cleaned by trained personnel only. √ Custom made instrument,
√ Decontaminated by enzymatic cleaner. √ Discontinued instruments,
√ Flushed or rinsed with sterile distilled water √ Etched or engraved instruments,
immediately after the use. √ Quantity mistakes.
√ Lubricated after cleaning with the proper
(non‑silicone based) solution.
√ Dried completely before being stored.
√ Sterilized properly (temperature should never
exceed 284°F (140°C)).
√ Packed and stored carefully.
√ Returned only to us for repair and refurbishing.

Periodically all instruments should be completely
cleaned using a rust and stain‑remover. A soft bristle
tooth brush may be necessary to treat heavy rusting
or staining.

A 25‑30 minutes soak is usually all that is necessary
for most instruments. A sterile distilled water rinse
and lubrication completes the process. All instruments
should undergo this process at least every other week.

1273 rue Saint-Louis, Terrebonne, Québec, Canada, J6W 1K6
Tél. 1.800.361.1502 450.471.1379 Fax. 450.471.1030
www.instrumentarium-online.com [email protected]